Inclusive Justice: A Practical Guide to Service User Involvement in Community Justice
European governments are increasingly emphasising the importance of service user involvement in the design, development and delivery of public services.
The benefits of service user involvement are well documented and, in justice contexts, participation can enhance the credibility, meaning and legitimacy of services, improve the quality and impact of interventions, and support desistance, recovery and social integration.
This guide is a practical resource which aims to support professionals and service users to work together to shape the design, development and delivery of services. This guide is based on documenting the process and progress of three service user involvement groups from their inception. It provides professionals and service users with the tools to take that first step, and from there, to work collectively and collaboratively to coproduce change and to work in the direction of a more inclusive approach to justice.