New Media and the Coproduction of Safety: An Empirical Analysis of Dutch Practices

This empirical study of police practices in the Netherlands shows that new media indeed strengthen the coproduction of safety by enabling the police to reach more citizens and contact them in different ways. Costs can be reduced most in a situation where new media replace face-to-face contacts between police and citizens, that is, in the coproduction of police patrol work. The article concludes that new media support the trend of responsibilization: the police use new media to build virtual networks with citizens and engage them anywhere and anytime in the coproduction of safety.

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